Policies

Returns & Exchanges

We want you to love your items as much as we loved creating them, so we happily offer a 15-day return policy, which means you have 15 days after receiving your item to request a return!

To be eligible for a return, merchandise must be unwashed and unworn in original packaging.

To start a return, please contact us at dresspiccadilly@gmail.com.

Exchanges
We happily offer exchanges on all merchandise, excluding final sale items.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

 

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